Frequently Asked Questions

The Most Common Questions

What are credits and how do they work?

Credits are the currency of Creaite. One credit equals one article. So to create one article it will cost one credit.

Do credit expire and if so how long before they do?

Credits from one time purchases do not expire. Monthly credits will expire 60 days after they are credited.

Why do the credits expire?

To encourage usage of the application and also as a safeguard to protect other users. Creaite is a very demanding system to run and as such we only have a limited capacity, a single user saving their credits for months on end then using them all at once could impact other users experience.

Could you explain OTO 1: Creaite Agency 50+?

Creaite is a credit-based system, so here you will be able to lock in your monthly credits for $1 at the launch discount. The 100 additional credits aren't applied to your account until after the trial period and the first subscription payment is paid.

PLUS, you’ll also be able to unlock ALL the niches we have available right NOW (which is over 70), plus ALL the niches we’ll be adding in the future, which will be in the HUNDREDS!

I ordered upgrades but don't see them in my account

Upgrades are automatically applied to your account based on the payment email address used, you see details about your current user level and addons on the profile page . If you purchased an upgrade with a different address then please contact support so we can manually apply it to your account.